Shipping policy

We are committed to delivering a reliable and transparent shipping experience. Please find below the full details of our shipping process and terms.

Processing Time

All orders are processed within 1–2 business days (excluding weekends and public holidays) from the date of order confirmation. You will receive an email notification once your order has been dispatched.

Shipping Locations

We offer shipping to the United Kingdom, the European Union (EU), and internationally to all countries.

Shipping Carriers

Orders are shipped using the following courier services:

• Evri

• Royal Mail

• Yodel

• DPD

Please note that we currently do not offer express or next-day delivery services.

Shipping Rates

Shipping costs are flat-rate and will be displayed at checkout.

Estimated Delivery Times

• United Kingdom: 2–4 business days

• EU & International: 3–17 business days

Please note that delivery times may vary depending on the destination and customs procedures.

Order Tracking

All orders are shipped with tracking. You will receive a tracking number via email once your order has been dispatched.

Lost or Damaged Packages

In the unlikely event that your package is lost or arrives damaged, please contact us at sales@luxesignstudio.co.uk or reach out to the courier directly. We will work with you to resolve the issue in a timely and fair manner.

Shipping Restrictions

At this time, we do not have any shipping restrictions. All products are eligible for international delivery.

If you have any questions or concerns regarding our shipping policy, please contact us at sales@luxesignstudio.co.uk.